Technical Support
As your trusted distribution partner, we are committed to understanding your products’ end use and helping you find the right materials. From material selection, processing optimization to packaging and supply chain logistics, our team is ready to partner with you to create innovative sustainability solutions that drive efficiency, results and profit for your business.
Production Process
GPIL/IOCL takes seriously the job of partnering with you to make great business decisions. Our technical support team members are able to assist you with processing challenges, resin selection questions, part design and provide general feedback on new product development. Your account manager can help match your needs to the right technical expert—from development to disposal, we are prepared to help you address any challenge.
We offer two distinct teams to back you up in your endeavours:
- Field technical representatives
- Application development engineers
Material selection
We can help you pinpoint the right product for your application in coordination with IOCL. Our technical support experts can help you identify the material that best fits the needs of your application.
GPIL/IOCL has experts to assist you with questions that may arise during various product development processes. We’re here to help, no matter your thermoplastic resin needs. Our technical support team will assist you to improve your manufacturing processes.
Achieving sustainability for your business needs
Our team of experts work to understand your sustainability targets and determine whether it involves reducing part weight, using sustainably sourced thermoplastic resin, or improving your operational efficiencies in your processing.
Our team can provide an objective viewpoint and new opportunities to consider, including:
Design Assistance
Are there ways to make parts thinner, but still meet functional performance requirements, ultimately using less material?
Production and manufacturing
Can you optimize your production processes to find untapped sustainability benefits that can lower your carbon footprint, such as reducing energy consumption and scrap rate?
Material Selection
Is there recycled content, biocontent or other thermoplastic resin material solutions that can meet your application requirements?
Logistics and Operations
Our centralized network and leading customer service, coupled with a warehouse (DOPW) presence and private transportation facility, create a differentiated order experience, providing superior service throughout Gujarat. We have developed an efficient network to help ensure the right product is delivered at the right place, at the right time.